Sports Engine calls the people who have permissions over a child's profile "Guardians". The parent that registers a child is automatically a guardian of that child and when logged into the Sports Engine app can RSVP to events and interact with the team chat for example. If there is another adult that should have this ability as well they need to be added as a guardian by the first adult. 

For a visual demonstration here is a short loom video. 

Adding a Guardian to your Players Profile - Watch Video

The SportsEngine system only allows for one unique email address to be tied to a single SE account. If the system recognizes that your email address already exists, then you have already created an SE account at  some point, it might even have been with a different organization, that is okay, you use the same account across all orginations that use SportsEngine. If you don't remember your password, enter the same emails address and use the forgot password link to reset it.

If you already use your SE account to log into another organization's website, then all you need to do is 'join the network' for any additional organization's you would like to be a member of. To do this:

1. If not already signed in, at the top of the page, click Sign in.
2. In the upper right-hand corner, click on your Account Initials/Profile Photo > Connect to Site.

First,  If you don't receive the email within a couple of minutes, be sure to check your Spam/Junk folder in case the email gets flagged as Spam.

Next, add "no-reply@tstmedia.com" to your Address Book and let us know to resend the activation email.

**We would like you to try all methods of account creation to ensure that you can receive email communications through our website.

Here are the steps to update your primary login email address with SportsEngine.  

For a visual demonstration here is an extremely short loom video. You will still need to complete steps 7 and 8 below.

How to Change Primary login email address - Watch Video

Here are the steps written out:

1. Navigate to playinfo.org.
2. If not already signed in, at the top of the page, click Sign in.
3. In the upper right-hand corner, click on your Account Initials/Profile Photo > Go to My Account.
4. On the left-hand navigation, click the Settings tab.
5. Under account information, second line, click Edit.
6. Enter the new email address and click Add Email Address.
   • NOTE: If you receive an error message that means your secondary email address is already in use. You can not have two SportsEngine accounts with the same email address (primary or secondary).  If you get this error you need to merge your two accounts together, please email accounthelp@sportsengine.com.
7. Navigate to your email's inbox.
8. In your inbox, open the "Verify Email" to verify your email address.
9. Once you have verified your secondary email address, your email address is updated.